Fitsoft

updates, news, features, & milestones

 

 

FAQ

 

Website Solution


These are short and concise questions and answers that you may have. If you want to learn more please sign up for our solution and go through our help section for a more detailed and illustrative description.

How to create a basic membership?

If you are logged in for the first time, there is a wizard that guides you for the very first time in creating a basic membership.

How to create an advanced membership?

If you are logged in for the first time, there is a wizard that guides you for the very first time in creating an advanced membership.

How to create a class?

If you are logged in for the first time, there is a wizard that guides you for the very first time in creating a class.

How to apply your class to a membership?

If you are logged in for the first time, there is a wizard that guides you for the very first time in creating this relationship between a membership and classes.

Do I have to create a membership before setting up a class?

No, you do not have to create a membership before creating a class. Classes will be displayed on your website; however, a user can not sign up for this class without a membership assigned to it. This allows you to package classes into a membership for flexibility.

How to setup your payment gateway?

A wizard will guide you to setting up your billing information through Stripe once you login to Fitsoft for the first time. You can start accepting payments anywhere with Visa, Mastercard, American Express, and Discover.

How do I receive my money?

Earnings are transferred to your bank account on a 2-day rolling period.

How does the fees work?

Fitsoft Service Fee:
For every class you sell using Fitsoft , we charge $0.99 plus 2% per transaction to your member. This fee will be added to the checkout (paid by your member). This allows us to maintain and host your site for free.

Credit Card Processing Fee:
You only get charged when you make money. Fitsoft’s credit card processing partner charges a 2.9% + $0.30 per transaction to your total class value (paid by you).

Why does Fitsoft charge a service fee?

Fitsoft charges your member a service fee so we can offer your business a powerful and affordable solution. The service fees of $0.99 plus 2% per transaction goes towards hosting your site and allows us to provide lifetime updates to your all-in-one fitness solution. We are constantly developing new tools and updates so that we can provide better tools and services to you.

How to increase membership signups?

Create memberships and share it with prospects through social networks, emails, and search engines. Fitsoft is also developing solutions to help you with ranking your website on major search engines and getting new members through your door.

Does Fitsoft fit with your business?

Our goal is to save cost for business owners and offer them a system that runs their infrastructure. We are the only company that believe in this and is doing something about it. Fitsoft is more than a website solution.

 

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