Voiding a Payment

1.) Log into the backend system. Click on “Payments” -> “Payment Profiles”:

2.) Click on the magnify glass:

3.) The transaction list page will appear. Click on the ‘eye’ icon:

4.) This is the charge information. Click on ‘Void’ should refund the charged amount:

*If you have any questions on technical questions you can contact support at customersuccess@fitsoft.com