Current Month Past Dues
1.) Log into the backend system. At the dashboard there is this area :
2.) Click on it and this page will appear:
3.) View the credit cards declines:
4.) View the cash dues:
RECONCILE PAST DUES FROM BACKEND:
5.) To reconcile the cash due from the backend, click on the last icon:
6.) A page will appear where you can input in credit card information, existing cards, or cash payments:
HAVE MEMBER PAY FOR THE PAST DUE (EMAIL INVOICE):
7.) For member to fill it out themselves. Click on the second icon to create an invoice:
8.) Confirm to create the invoice:
9.) Invoice opens:
10.) At the actions icons here, there is the first icon. Click on the first icon (paper plane for emailing):
11.) The email notification page will open. There’re the recipient’s email address and the body of the email. Also included in here is the invoice url where the member can make the payment. Click send:
12.) Email is sent and the member opens up the invoice and click on the credit card icon to make a payment:
*If you have any questions on technical questions you can contact support at customersuccess@fitsoft.com